Privacy Policy

Carrier's Best Friend (CBF)

Effective Date: December 25, 2025

Innovyom AI Solutions ("we," "our," or "us") operates the Carrier's Best Friend (CBF) mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

Information We Collect

We collect minimal information necessary to provide our services:

• Email Address: Collected when you create an account, used solely for authentication purposes.
• Saved Routes: Route information that you choose to save within the app for trip pricing calculations. This data is only stored when you explicitly save a route.

How We Use Your Information

Your information is used exclusively for the following purposes:

• To authenticate your account and provide access to the app
• To save and retrieve your routes for trip pricing calculations
• To improve app performance and user experience

Data Storage and Security

Your data is stored securely using Google Firebase services, which employs industry-standard security measures including encryption in transit and at rest. We do not sell, trade, or otherwise transfer your personal information to third parties.

Third-Party Services

Our app uses the following third-party services:

• Firebase Authentication: For secure user account management
• Firebase Firestore: For storing your saved routes
• Firebase Analytics: For understanding app usage patterns and improving performance (collects anonymous usage data)

These services are provided by Google and are subject to Google's Privacy Policy.

Data Retention

We retain your data for as long as your account is active. Your saved routes remain stored until you delete them or request account deletion.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing

To exercise any of these rights, please contact us using the information below.

Account Deletion

You may request deletion of your account and all associated data at any time by contacting us at info@innovyomai.com. Upon receiving your request, we will delete your account and all stored data within 30 days.

Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. You are advised to review this Privacy Policy periodically for any changes.